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2024-12-08
In an increasingly digital world, the scourge of spam and online fraud has extended its reach beyond traditional communication channels. Airtel, a leading telecom operator, has raised concerns about the growing prevalence of such activities on over-the-top (OTT) platforms like WhatsApp, Telegram, Google Messages, and Signal.
In a letter addressed to the Telecom Regulatory Authority of India (TRAI) Chairman Anil Kumar Lahoti, Airtel highlighted the potential risks associated with the unregulated nature of OTT platforms. The telco warned that as spam and fraudulent messages are increasingly migrating to these platforms, there is an urgent need for regulatory oversight.
Key Points from
Regulatory Vacuum: Airtel emphasized the lack of regulatory oversight for OTT platforms, which allows spammers and scammers to operate with impunity.
KYC and DLT Implementation: The company proposed mandating a Know Your Customer (KYC) process and Distributed Ledger Technology (DLT) scrubbing for OTT platforms to ensure compliance with regulatory standards.
Digital Consent Acquisition (DCA): Airtel advocated for a unified DCA system to empower users to grant or revoke consent for promotional messages, preventing businesses from circumventing consent requirements.
Limited Role of Telecom Operators: The telco pointed out that its role in addressing unsolicited communications is limited due to the shift towards internet-based messaging.
What Undercode Says:
Airtel’s concerns underscore the growing challenge of regulating digital communication platforms. While OTT platforms have undoubtedly revolutionized the way we connect, they have also created new avenues for malicious actors to exploit.
By calling for stricter regulations, Airtel aims to safeguard consumers from the detrimental effects of spam and fraud. A unified regulatory framework for both traditional and OTT platforms is essential to ensure a secure and trustworthy digital ecosystem.
However,
As the digital landscape continues to evolve, it is imperative to stay ahead of emerging threats and adapt regulatory frameworks accordingly. By taking proactive measures to address the challenges posed by spam and fraud, we can safeguard the integrity of digital communication and ensure a positive user experience.
References:
Reported By: Timesofindia.indiatimes.com
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