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2024-12-25
The Department of Telecommunications (DoT) in India has launched a multi-pronged attack against the rising tide of fraudulent phone calls. This initiative aims to educate citizens about common scams and empower them to report such activities.
DoT’s Initiatives Against Fake Calls
Raising Awareness: The DoT is disseminating information about common types of fraud calls through various channels. This includes educating citizens about how fraudsters impersonate representatives from trusted organizations like LIC, IRDAI, Income Tax Department, and banks.
Reporting Mechanisms: The DoT is urging citizens to report fake calls through various channels. People can file a police complaint, call the helpline number 1930, and report the incident on the Sanchar Saathi portal ([http://sancharsaathi.gov.in](http://sancharsaathi.gov.in)).
Cybersecurity Caller Tunes: To further amplify the message, DoT has mandated telecom operators to play cybercrime awareness messages as caller tunes. These pre-recorded messages will play 8-10 times a day for the next three months, informing citizens about common scams.
What Undercode Says: Analyzing
The DoT’s initiatives are a welcome step towards curbing the menace of fake calls. Here’s a breakdown of the potential impact and areas for further consideration:
Strengths:
Multi-channel Approach: By leveraging diverse channels like awareness campaigns, reporting mechanisms, and caller tunes, the DoT can ensure a wider reach.
Collaboration with Telecom Operators: Collaboration with telecom operators for playing cybersecurity caller tunes ensures the message reaches a vast audience during every incoming call.
Areas for Consideration:
Content Specificity: While the current approach raises awareness about fake calls in general, consider incorporating specific details about prevalent scams (e.g., “digital arrest” scam) to empower citizens with better identification.
Multilingual Outreach:
Long-Term Strategy: While the current caller tune initiative lasts for three months, consider a long-term strategy to sustain awareness and combat evolving scams.
Conclusion:
The
By combining informative messaging with accessible reporting mechanisms, the DoT’s efforts have the potential to significantly reduce the impact of fake calls in India.
References:
Reported By: Timesofindia.indiatimes.com
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