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ChatGPT, OpenAI’s widely used AI-powered tool, is currently experiencing a global outage that is affecting users across multiple countries, including the United States, the United Kingdom, and India. Downdetector, a platform that tracks service interruptions, has reported that thousands of users are encountering issues with the service. The outage is still ongoing, and OpenAI has yet to provide a detailed explanation regarding the cause or extent of the disruption.
the Outage: How It’s Affecting Users
Reports from Downdetector indicate that the outage began around 6:56 PM and has continued to grow, with the number of complaints steadily rising. In particular, the United States has been severely impacted, with over 1,400 users reporting problems. Meanwhile, the UK and India are also facing disruptions, with over 400 and 125 complaints respectively.
According to the data from Downdetector, 85% of users across various markets have reported problems specifically with ChatGPT’s core functionality. The remaining 15% experienced issues related to the website or web browser. In the US, 93% of the affected users cited problems with the AI tool itself, while the rest were affected by issues with the website and API. Similarly, in the UK, 88% of users reported problems with the ChatGPT app, while the remaining complaints related to issues with the website or the app’s performance.
The outage has sparked a wave of humor on social media, with users sharing memes about the issue on platforms like X (formerly known as Twitter). While OpenAI has not yet provided a complete update, they have acknowledged the problems, noting that they are actively working on resolving the outage.
This recent disruption is not the first instance of downtime for ChatGPT in 2025. A similar outage occurred just last week, when a surge in users leveraging the AI tool for generating Ghibli-inspired art led to elevated errors. OpenAI has issued statements in the past confirming that they are aware of the issues and are working on fixes, but it’s unclear when the service will be fully restored.
What Undercode Says:
The outage of ChatGPT serves as a reminder of the vulnerabilities even the most advanced AI tools face when scaling for a global audience. The fact that the service is experiencing significant issues in multiple countries points to potential capacity or technical limitations that OpenAI has yet to address fully. It’s possible that the rise in user numbers and usage volume has outpaced OpenAI’s infrastructure or cloud services, leading to instability. The recurring outages throughout the year suggest that OpenAI has not fully ironed out the kinks in its system. These disruptions may impact the reliability of the service, especially for users who rely on ChatGPT for critical tasks.
From a business perspective, such widespread disruptions can harm user trust and brand loyalty. ChatGPT has been a valuable tool for countless users, from casual interactions to more professional and high-level AI applications. As the service becomes increasingly integrated into everyday workflows, even short-term downtimes can lead to a significant backlash.
However, it’s also important to consider the scale at which OpenAI is operating. As more users engage with ChatGPT and OpenAI expands its capabilities, handling infrastructure issues will become a critical priority. The AI company’s continued transparency about issues, such as acknowledging the Ghibli-inspired art-related outage last week, suggests a commitment to resolving problems. In the long term, OpenAI may need to invest more in optimizing its infrastructure to avoid similar issues in the future.
Fact Checker Results:
- The outage’s impact has been significant, with over 2,000 complaints across key markets, including the US, UK, and India.
- Downdetector reports show that the majority of users (85%) are experiencing problems with the core functionality of ChatGPT, while smaller percentages are affected by issues with the website and app.
- OpenAI has acknowledged the outage but has yet to provide a full explanation or timeline for resolution.
References:
Reported By: https://timesofindia.indiatimes.com/technology/tech-news/chatgpt-outage-users-report-facing-issues-with-ai-chatbots-website-and-app-globally/articleshow/119871464.cms
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