How to Fix the Missing Pixel Fingerprint Scanner After the March Update

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After the March Pixel update, many users have been reporting an unexpected and frustrating issue with their fingerprint scanners. The update, which introduced some exciting new features, has caused certain Pixel devices to experience a malfunction, with the fingerprint scanner disappearing entirely from the settings. Although this problem is relatively rare, it has sparked significant concern among users who rely on biometric login for apps and security. Fortunately, there is a quick fix that might help you get your fingerprint scanner back up and running.

The Problem:

The March Pixel update has been causing a number of issues for users, including problems with screen dimming, strange haptic feedback, and an audio glitch with EQ settings. However, the most recent problem to emerge is the fingerprint scanner malfunction, primarily affecting Pixel 9 devices, though other Pixel models have also been affected.

On certain devices, users have reported that their fingerprint scanners have disappeared entirely, with the option to register fingerprints no longer appearing in the settings menu. This could be a minor inconvenience if the fingerprint scanner was only used for unlocking the phone, but with the rise of biometric login for apps, this has become a significant issue for many users.

While the problem may not affect every Pixel device and may not be easily replicated by developers, it seems to have been present in earlier Android 15 QPR2 Beta releases, and its persistence has raised concerns. Although there’s no direct connection to the new Android feature designed to delete biometric credentials when they fail, the timing of this glitch is quite suspicious.

Temporary Fix:

If you are experiencing this problem, there is a simple temporary fix you can try. The most common solution reported by users is to turn off your phone for a few seconds and then power it back on. Restarting the device does not seem to solve the issue, but a full shutdown appears to resolve the fingerprint scanner problem in most cases. Some users have reported that multiple restarts might be required before the scanner reappears, but this method has been a temporary lifeline for those affected.

What Undercode Says:

The recent issues surrounding the March Pixel update have once again highlighted the challenges that arise when new features and updates are rolled out too quickly. While the new features like real-time alerts for suspicious messages and location-sharing options in Find My Device are promising, the underlying bugs—especially with such essential functions as the fingerprint scanner—are a real problem for Pixel users.

The fingerprint scanner glitch is not just an inconvenience; it’s a disruption to the functionality of a phone in ways that go beyond basic unlocking. Many apps, including banking and payment apps, have increasingly adopted biometric authentication as a standard for secure access. When this feature fails, users are left vulnerable and frustrated, unable to access their own data, or, in some cases, their financial accounts.

The fact that the glitch primarily affects Pixel 9 models—and sporadically other devices—suggests that this is a firmware issue rather than a hardware problem. This is important because it means that a software fix is likely on the horizon. However, the issue’s persistence—especially when it was seen in earlier beta versions—indicates that developers may not have been able to fully track or replicate the problem in time for the public rollout.

What this means for users is that Google may need to reconsider its beta-testing process, ensuring that critical functions like biometric authentication are thoroughly tested before new updates are released. The feedback from users will be crucial for Google to address the issue and restore functionality for those affected.

On a broader scale, this situation brings up the challenge of software testing and deployment for major tech companies. While the of new features is always exciting, rolling out updates too quickly or without adequate testing can lead to widespread frustration. Pixel users, especially those reliant on features like fingerprint scanning, need a more consistent experience from Google to avoid these disruptive issues.

Fact Checker Results:

The fingerprint scanner issue seems to be more prevalent in Pixel 9 devices, though it is not universal.
A simple power-off and restart might temporarily fix the problem, though multiple attempts may be required.
This issue is likely related to a firmware bug rather than hardware malfunction.

References:

Reported By: https://www.zdnet.com/article/is-your-pixel-fingerprint-scanner-missing-after-the-march-update-heres-the-quick-fix/
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