Microsoft Lifts Windows 11 24H2 Upgrade Block After Fixing USB Scanner Issue

2024-12-11

Microsoft has recently resolved a critical issue that was preventing users from upgrading to Windows 11 24H2. The problem, which affected various devices including standalone scanners and multi-function printers, caused USB connection problems due to incompatibility with the eSCL driverless scanning protocol.

The tech giant initially implemented a safeguard hold to prevent further issues, advising users to refrain from manual updates. However, with the release of the KB5048667 cumulative update, Microsoft has lifted this restriction.

While the issue is now resolved, users may still encounter a delay of up to 48 hours before being offered the Windows 11 24H2 update. To expedite the process, restarting the device is recommended.

It’s important to note that Microsoft has also imposed other safeguard holds on devices with incompatible Intel Smart Sound Technology (SST) audio drivers and outdated Google Workspace Sync installations. These restrictions are in place to prevent potential issues like Blue Screen of Death errors and Outlook launch failures.

What Undercode Says:

Microsoft’s proactive approach to addressing compatibility issues demonstrates its commitment to user experience. By swiftly identifying and resolving the USB scanner problem, the company has ensured a smoother upgrade process for Windows 11 24H2.

However, the recurring safeguard holds highlight the complexities of large-scale software updates. While these measures are necessary to prevent widespread problems, they can cause frustration for users eager to adopt the latest features.

As Microsoft continues to refine its update process,

Additionally, optimizing compatibility testing and driver updates can help reduce the likelihood of future safeguard holds. By investing in robust quality assurance processes, Microsoft can deliver more seamless and reliable updates in the future.