Personal data leak in real estate brokerage scheme, 1st year in progress’

And now, a year after the first criticism that there is a high risk of leaking of confidential personal data and contact secrets during real estate deals, it has been seen that questions about leaks are still continuing.

Moreover, in July, the police integrated and managed order information for food delivery, ensuring that customer information was transmitted to the server intact and confiscated and searched for the developer of the’POS program’ that had been stored for a long time. It is being contrasted. This is because the investigation and investigation of real estate brokerage program providers of the server version method, which are estimated to have been stored and used by transferring personal information of real estate transaction customers to the server in a similar manner, have not been properly conducted so far.

The organization that has distributed and processed customer order data has stored 66 million personal data for around two years since mid-2018, according to MBC sources. The personal details includes home address, cell phone number, distribution app brand, and payment process. It is understood, of course, that certain codes for the general entrance of the apartment were included in the personal details of those who left the delivery app. In addition, the organization is tasked with supplying restaurant owners with details for 30,000 won a month.

The problem of the leakage of real estate customers’ personal information, first mentioned by this magazine on 2 December last year, one year ago, can be seen in a very similar way to the previously introduced situation.

The real estate program processing provider of the server version form in real time with all personal data and contact reality proof data entered by the agent in the real estate agent program installed on the PC in the office was said to be sent to the server server while making a phone call or visiting a real estate agent for real estate transactions.

Until now in the real estate software installed on the broker’s PC, most brokerage firms store client details and contact fact validation records. The server company’s server that offers real estate program services is not stored on the broker’s PC in this process. The assumption that it is stored in real time is a fact. The client and the brokerage firm presume in this method that their personal information is kept on the computer of the brokerage firm, but in fact it is transmitted in real time to the server provider, which is just a third party for consulting and calls.

Detailed and confidential personal details, such as name, address, phone number, social security number, and sum of real estate transaction, given by the client to the brokerage is being passed on.

In specific, the brokerage companies did not store customer details on their PCs, but sent it to the server version of the firm, as it claimed that delivery app companies did not know that the information of customers ordering food was sent to the server of the program company investigated by the police. The fact that most of them are oblivious of the fact that they will become is a very comparable circumstance.

As a consequence, if the server of a particular server edition organization is compromised, the personal information of the entire client, the business information of the brokerage business, as well as the contact secrets of both parties, are eventually leaked. The risk that not only server providers, but also program administrators and server-managing business associates may collect money and sell personal information can not be ruled out. This is because the same actions will occur when the program provider that sold the personal details to restaurants kept the food order customer information.

It was observed that such acts by real estate transaction program firms in the server version violated similar laws such as the Communications Confidential Protection Act, the Personal Information Protection Act, and the Information and Communication Network Act, which stipulate that anytime information is provided to a third party, the consent of the party must be received.

In addition to the terms and conditions of notifying brokerages, some cloud edition program providers have added the customer information is stored on the company’s server. Furthermore, there was a process to change the contract arrangement between the program company and the sales office to a consignment/consignment system as the issue of delivering information to a third party arose.

Nevertheless the terms and conditions do not contain the material that the server edition program has a CRM function (call logging, etc and a real-time voice storage (recording) functionality that produces real-time contact truth validation data. There has been growing concern that such modifications to the terms and conditions without actual warning or changes to contracts in the manner of conferral or consignment are often steps to deter investigations or fines momentarily when there is no legal requirement to notify just details.

Real estate stability, such as house prices, has emerged as a key challenge of the Moon Jae-in government with the question being discussed continuously over the course of a year this year. Police audit requests have since been in progress.

As a result, several analyses of the public interest study were carried out by the National Rights Commission (hereinafter referred to as the Commission on Rights) and even though the police launched an investigation, the state of assistance has remained stagnant to this day. In the case of the KRC, in particular, concern was raised that the time was extended by attempting to withhold or postpone the investigation even after two appeals had re-examined it. This is because the analysis was terminated on the basis of the judgments of the ministries involved without concluding a definitive conclusion, such as a re-investigation, thus considering the likelihood of a breach of the legislation.

The inquiry by the National Rights Commission of Korea or the police investigation into the problem of personal information leakage in the server version of the real estate transaction software is, as you can see from this process, a very similar situation. There doesn’t appear to be any. Given the fact that there are many similar companies and the material to be reviewed or investigated is vast, it is inevitable that the fact that little change has been achieved for a long period of time is a matter of doubting the ability of the Regulator or the police to investigate and examine. This is the moment when it is again important to perform a more comprehensive and timely investigation and investigation into the possibility of misuse of sensitive information so that the public can conduct real estate transactions safely.