Tax Time Scams Surge in Australia: What You Need to Know for 2024–25

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Introduction: A Warning for Taxpayers

As the Australian Taxation Office (ATO) opens the gates for the 2024–25 tax return season, it’s not just accountants and taxpayers gearing up — scammers are too. With tax season creating the perfect storm of urgency and sensitive information, fraudulent schemes are already targeting millions across Australia. If you’re preparing to lodge your return this year, it’s critical to stay vigilant. From phishing emails to fake ATO alerts, cybercriminals are getting more sophisticated — and more aggressive. Here’s what you need to know to protect yourself, your identity, and your financial future.

Tax Returns Open — And So Do Scam Opportunities

From July 1, Australians can officially begin lodging their 2024–25 tax returns, but the ATO advises patience. Most personal income and interest details are automatically prefilled by late July, making the ideal window for accurate submissions between mid-July and mid-August. This reduces errors and processing delays — a simple move that could save time and stress.

However, tax time is also peak season for cyber scams. The ATO has reported a staggering 300% rise in impersonation email scams compared to the same period last year. Criminals are flooding inboxes with fake alerts claiming urgent updates, refunds, or benefit adjustments — all designed to lure Australians into handing over personal or financial details.

Jenny Wong, Tax Lead at CPA Australia, warns that these scams are particularly effective because they exploit a common psychological state: urgency. “Scammers know you’re likely to act quickly if something seems important or time-sensitive,” she explains. That’s why these messages often hit your inbox early in the day or use bold language to spark immediate action.

In these fake communications, you might see phrases like:

Important message from the ATO

Check your inbox for a refund update

Act now to receive your pension benefit

This social engineering technique tricks people into reacting impulsively — especially when they’re expecting to hear from government institutions.

The danger is not limited to individuals. Small businesses are also on the radar, with fraudsters impersonating accountants, clients, or the ATO itself. One wrong click could expose sensitive business data or invite malware into your systems.

According to the National Anti-Scam Centre, Australians lost \$13.7 million to phishing scams in the first four months of 2025 alone, nearly triple the \$4.6 million reported in early 2024. That rise reflects the growing sophistication of scam tactics and the increasing number of victims.

How to Spot the Red Flags:

Vague sender addresses or unfamiliar URLs

Spelling errors or grammatical mistakes

Pressure to click a link or act immediately

Requests for personal or financial information

When in doubt, don’t engage. Instead, visit the official ATO website directly or call their verified number (1800 008 540) to verify any claims.

To help Australians combat these threats, tools like Bitdefender’s free scam filters can add an extra layer of defense. These tools can detect common phishing patterns and alert you before you fall into a trap.

What Undercode Say: 💡 Deeper Insights and Analysis

A Shifting Threat Landscape

The massive surge in phishing and impersonation scams reflects a broader shift in cybercrime strategies. Scammers now rely less on brute-force hacking and more on psychological manipulation. By mimicking trusted institutions like the ATO or financial bodies, they tap into trust and urgency — two powerful levers in human behavior.

Why Tax Season Is a Prime Target

Tax time offers scammers a narrow but potent window. Millions of people are actively expecting messages from official sources. They’re looking out for confirmations, updates, or refunds. This anticipation makes users more likely to interact with messages that, on a normal day, would seem suspicious.

Moreover, the rise of digital tax tools and online lodgements increases the attack surface. Whether it’s via email, SMS, or even social media links, there are more channels than ever for bad actors to exploit.

Impact on Small Business Ecosystems

Scams targeting businesses are especially dangerous. A malicious email that infects one device can quickly spread across a network. Data loss, reputational damage, and legal consequences can follow. With many small businesses relying on remote communication and cloud platforms, the threat is increasingly systemic.

The Psychology of Scams

What makes these scams so effective isn’t the technology — it’s the timing and tone. Messages often arrive early in the day, when people are still groggy. The language pushes urgency: “Act now,” “Final notice,” “You may lose your refund.” These tricks bypass rational thought, appealing instead to fear or greed.

Education is the best defense. By understanding these tactics, individuals and businesses can pause, assess, and verify — rather than fall victim.

How to Stay Ahead

Use Multi-Factor Authentication on all financial and government-related accounts.

Enable spam filters and anti-phishing tools like Bitdefender.

Train your team (if

Verify all financial communications through official channels — never via links in unsolicited emails or texts.

By fostering a culture of cyber awareness, Australians can better resist the rising tide of scams during tax time — and beyond.

✅ Fact Checker Results: Scam Stats at a Glance

✅ Phishing scams cost Australians \$13.7 million in early 2025 — up nearly 200% from 2024.
✅ Impersonation email scams have jumped 300%, confirming a significant rise in fake ATO messages.
✅ CPA and ATO experts consistently warn the public to wait until mid-to-late July for safer, more accurate lodgement.

🔮 Prediction: Scam Tactics Will Grow Smarter

As Australians become more aware of current scams, cybercriminals will evolve. Expect to see:

Deepfake voice calls impersonating ATO agents

AI-generated scam emails with perfect grammar and formatting

Coordinated attacks across SMS, email, and social media to create “multi-channel legitimacy”

Tax season will remain a key focus for scammers, and both individuals and businesses must stay educated and alert. The battle is no longer just technological — it’s psychological, and it’s ongoing.

References:

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