The Windows 11 April 2025 update has introduced a range of glitches that are causing headaches for many users, particularly those relying on Windows Hello for facial recognition. Alongside this, installation failures are cropping up once again. While Microsoft is investigating these issues, here’s a closer look at what’s going wrong and how users are reacting.
What’s Going Wrong with Windows Hello?
Windows Hello, the feature that enables users to log in securely using facial recognition, is facing significant disruptions after the Windows 11 April 2025 (24H2) update. The core of the issue lies with a bug that affects devices with privacy shutters on their webcams, specifically those using infrared sensors.
Normally, facial recognition works seamlessly even with the privacy shutter closed, thanks to infrared sensors on the webcam that can detect facial features through the shutter. However, after the April update, users with these privacy covers report that their devices no longer recognize their faces unless the shutter is physically opened. This has caused a major inconvenience, especially for privacy-conscious users who rely on these shutters for added security.
One user shared their frustration on Reddit, stating that after the update, their camera (Logitech Brio 4K) failed to unlock their PC when covered with the privacy shutter, even though it had worked fine before. Similar complaints have been widespread, with users expressing frustration over the glitch, which forces them to manually open the shutter before facial recognition can function.
In some cases, even after reinstalling the update or conducting clean installs, the bug persists. While there is a potential workaround by disabling the RGB camera in Device Manager, it’s not a universal fix, and users are left hoping for a more permanent solution from Microsoft.
The Installation Issues
In addition to the bug with Windows Hello, the April update is also causing installation problems. Many users are reporting that the update fails to install altogether, with some encountering error codes such as ‘0x80070306’. For others, the update seems to stall at around 20% or 70%, never completing the installation process.
These installation failures are reminiscent of past issues with Windows 11 updates and have caused frustration among users, especially those unable to find solutions. In some instances, users report that the update is stuck in a ‘pending restart’ loop, further complicating the process.
What Undercode Say:
Microsoft’s Windows 11 24H2 update has undoubtedly caused significant issues for many users, especially with the facial recognition login feature. Windows Hello, touted as a secure way to log into your device, is now compromised due to a bug introduced in the latest patch. This bug is particularly troublesome for users who rely on privacy shutters over their webcams for added security.
What makes this even more frustrating is the fact that the infrared sensor, which should allow for facial recognition even when the shutter is in place, is now being affected by the update. The requirement to manually open the shutter before logging in not only breaks the functionality of Windows Hello but also raises concerns about the security implications. The feature that was supposed to enhance user security is now unintentionally creating vulnerabilities.
The workaround, which involves disabling the RGB camera in Device Manager, provides temporary relief for some users but isn’t a guaranteed solution. The fact that this fix only works for a subset of users highlights the complexity of the problem. Microsoft has yet to release an official fix, leaving many users frustrated and uncertain about when the issue will be resolved.
On top of this, the installation failures are another major concern. The fact that the update fails to install or stalls during the process only adds to the growing list of bugs in the 24H2 update. These installation problems are similar to past issues that have plagued Windows updates, calling into question the quality control processes at Microsoft.
It’s clear that Microsoft needs to take a closer look at the 24H2 update and address the recurring bugs that are negatively impacting users. With Windows 11 being a crucial operating system for both individuals and businesses, it’s critical that these issues are resolved swiftly to maintain user trust and security. The inability to securely log in or even install the latest update poses a significant threat to the user experience and raises doubts about the stability of future updates.
Fact Checker Results:
- Windows Hello Bug: Verified – The issue with Windows Hello and privacy shutters has been confirmed by multiple sources, including user reports on Reddit and tech websites.
Installation Failures: Verified – Reports of the update failing to install, with error codes such as ‘0x80070306’, have been confirmed across various tech forums and support platforms.
Potential Fix: Mixed results – The Device Manager workaround works for some but not all users, highlighting that it’s not a universal solution.
References:
Reported By: www.techradar.com
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