ZAGG Customers’ Payment Data Exposed in Data Breach

2024-12-30

ZAGG Customers’ Payment Data Exposed in Data Breach

ZAGG Inc., a consumer electronics accessories company, has disclosed a data breach that exposed its customers’ credit card information. The breach occurred after threat actors hacked a third-party application from ZAGG’s e-commerce provider, BigCommerce.

What Happened?

On November 8, 2024, BigCommerce notified ZAGG that a third-party application called FreshClick, used on ZAGG.com, had been compromised. Hackers injected malicious code into the FreshClick app to steal customer payment data, including names, addresses, and credit card details, from transactions between October 26 and November 7, 2024.

What ZAGG is Doing

ZAGG has taken steps to secure its website and is investigating the incident. The company is also offering impacted customers 12 months of free credit monitoring to help protect their identities.

What You Should Do

If you shopped on ZAGG.com between October 26 and November 7, 2024, you may want to monitor your credit card statements for fraudulent activity. You can also take advantage of the free credit monitoring service offered by ZAGG.

Our Analysis

This data breach highlights the importance of using secure e-commerce platforms and applications. It also underscores the need for consumers to be vigilant about protecting their personal information. Here are some additional points to consider:

The Scope of the Breach: ZAGG has not disclosed the number of customers affected by the breach. This lack of transparency is concerning and makes it difficult for customers to assess the risk.
The Role of Third-Party Applications: The use of third-party applications on e-commerce websites can introduce security risks. It is important for businesses to carefully vet third-party applications before using them and to ensure that they are secure.
The Importance of Credit Monitoring: Credit monitoring can help detect fraudulent activity early on. If you believe your information has been compromised, it is important to sign up for credit monitoring and to review your credit card statements regularly.

By following these tips, consumers can help protect themselves from data breaches.

In addition to the above, it is important to note that data breaches can be very stressful for consumers. If you are concerned about your information being compromised, there are resources available to help you. You can contact the Federal Trade Commission (FTC) for information on how to protect yourself from identity theft. You can also contact your credit card company to report any fraudulent activity.