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Introduction: The Cybersecurity Training Race Enters the AI Era
Cybersecurity has entered a new battlefield where attackers are no longer relying only on stolen passwords, malware, or traditional phishing emails. Modern threat actors are increasingly using artificial intelligence to create personalized scams, deepfake communications, and highly targeted social engineering campaigns designed around specific employees, industries, and internal processes.
As attackers adopt AI to move faster, security teams face growing pressure to improve awareness training at the same speed. Traditional security education models often require weeks or months to produce new content, leaving dangerous gaps between emerging threats and employee preparedness.
To address this challenge, KnowBe4 has introduced Custom AI Video Builder, a new AI-powered capability designed to help organizations create customized security awareness videos within minutes. The feature expands KnowBe4’s AI-native content customization ecosystem and strengthens its partnership with Synthesia, bringing automated video production directly into security awareness training workflows.
The announcement reflects a broader industry shift: cybersecurity education is becoming an AI-powered discipline where organizations must use artificial intelligence not only to defend against attacks but also to create faster, smarter, and more personalized security training.
KnowBe4’s New AI Video Builder Brings Instant Security Training Creation
KnowBe4’s Custom AI Video Builder allows security administrators to generate professional-quality training videos using artificial intelligence and deploy them directly into security awareness programs without relying on traditional video production processes.
Previously, creating customized security training content often required scripting, recording, editing, localization, and publishing — a process that could take significant time and resources. The new AI-driven workflow reduces that timeline dramatically, allowing security teams to respond to emerging threats almost immediately.
For example, if attackers begin targeting employees with a new type of phishing campaign, an organization can quickly create a training module explaining the threat, generate an AI-presented video, localize it for different regions, and distribute it to employees.
This approach transforms security awareness training from a static yearly exercise into a dynamic defense mechanism capable of adapting to real-world cyber risks.
AI Is Changing How Attackers Conduct Social Engineering Campaigns
The rise of generative AI has fundamentally changed the threat landscape. Cybercriminals can now create convincing emails, fake identities, synthetic voices, and deepfake videos with minimal technical expertise.
Instead of sending generic phishing messages, attackers can create campaigns specifically designed for:
Finance departments handling payments.
Human resources teams managing employee data.
Executives with access to sensitive information.
Regional offices with different languages and cultural contexts.
Industries with unique operational procedures.
This personalization makes traditional security awareness methods less effective because employees are facing increasingly realistic attacks.
KnowBe4’s new solution aims to close this gap by allowing defenders to create equally targeted educational content. The same technology that enables attackers to personalize threats can now be used by defenders to personalize protection.
The Power Behind the Platform: AI Video Generation and Global Localization
One of the most important elements of Custom AI Video Builder is its integration with Synthesia’s AI video technology.
Through the ModStore platform, eligible customers can activate a prepaid Synthesia Starter License valued at $250 per year at no additional cost. This provides organizations with the ability to generate up to 120 minutes of narrated AI video content annually.
The platform supports:
More than 120 AI avatars.
Over 160 languages and dialects.
Automated narration.
International localization.
Fast content adaptation.
For multinational organizations, this capability solves one of the biggest challenges in cybersecurity awareness: delivering consistent training across different countries and languages.
A security lesson created for employees in the United States can now be adapted quickly for teams in Europe, Asia, or the Middle East without requiring expensive translation and video production cycles.
Building an AI-Native Security Awareness Ecosystem
Custom AI Video Builder is not an isolated feature. It becomes part of KnowBe4’s broader AI-native content customization suite.
The ecosystem combines three major AI capabilities:
Custom AI Video Builder
Creates professional AI-generated security awareness videos using digital presenters, automated narration, and multilingual support.
Content Creation Agent
Generates text-based security training materials that organizations can customize according to their policies, industries, and internal requirements.
Deepfake Training Content Agent
Helps organizations educate employees about synthetic media threats, including AI-generated impersonation attacks.
Together, these tools create a complete AI-powered content creation pipeline that allows organizations to design, customize, and deploy security education faster than ever before.
Eliminating Manual Training Content Workflows
One major improvement introduced by the new feature is automated content handling.
Traditional security awareness teams often need to:
Create training material.
Export video files.
Download assets.
Upload content manually.
Configure training campaigns.
This process creates unnecessary delays.
With Custom AI Video Builder, completed videos are automatically published into the ModStore’s Uploaded Content library. This removes repetitive administrative tasks and allows security teams to focus on improving training strategies rather than managing files.
The automation also reduces operational mistakes and ensures that new content can move from creation to employee deployment quickly.
Helping Organizations Match the Speed of Modern Cyber Threats
Greg Kras, Chief Product Officer at KnowBe4, explained that attackers are using generative AI to build campaigns around specific roles, policies, and regions where organizations may not yet have proper training.
This represents a major cybersecurity challenge.
Security teams are often forced into a reactive position. A new attack appears, employees become vulnerable, and training materials arrive too late.
AI-powered training changes this model.
Instead of waiting for security incidents to reveal weaknesses, organizations can proactively create educational content based on emerging intelligence, industry trends, and internal risk assessments.
The goal is simple: make defenders move as quickly as attackers.
Availability and Enterprise Adoption
Custom AI Video Builder is currently available to customers using several KnowBe4 subscription plans, including:
Platinum.
Diamond.
Training-Only Diamond.
SAT Foundation.
SAT Advanced.
Eligible customers can activate the Synthesia Starter License directly through the ModStore platform.
The release follows additional recognition for KnowBe4 in the email security sector, highlighting the company’s continued expansion beyond traditional awareness training into broader AI-powered security solutions.
Deep Analysis: How AI Will Transform Cybersecurity Awareness Training
The New AI Arms Race Between Attackers and Defenders
The cybersecurity industry is entering a new era where artificial intelligence will become a critical advantage for both attackers and defenders.
Threat actors use AI to automate attacks.
Security teams use AI to automate protection.
The difference will depend on who can adapt faster.
AI-Generated Training Creates Faster Incident Response
Security awareness programs traditionally operate on fixed schedules.
Many companies provide annual employee training.
However, cyber threats change daily.
AI-generated videos allow organizations to immediately create lessons when new threats appear.
Example workflow:
Threat Intelligence Alert | v
Security Team Analysis
|
v
AI Training Script Generation
|
v
AI Video Creation
|
v
Employee Deployment
This creates a continuous security education cycle.
Deepfake Attacks Require Deepfake Awareness
Cybercriminals increasingly use:
AI voice cloning.
Fake executive videos.
Synthetic identities.
Automated phishing conversations.
Organizations cannot defend against these threats without educating employees about how they work.
Security training itself must evolve to include realistic AI-generated attack simulations.
Example AI Security Training Pipeline
A future AI-powered security awareness platform could operate like:
Run incident = detect_new_attack()
if incident.severity == "high": training = AI.create_module( topic=incident.type, audience=incident.target_group, language="localized" )
video = AI.generate_video(training)
SecurityPlatform.deploy(video)
This represents a future where cybersecurity education becomes automated, adaptive, and personalized.
AI Localization Will Improve Global Security
Large international organizations often struggle because employees receive identical training despite different languages and cultural environments.
AI translation and video generation remove this limitation.
A security message can now be adapted instantly for different audiences while maintaining the same core security principles.
Security Awareness Will Become Data-Driven
Future platforms will likely combine:
Threat intelligence.
Employee behavior analytics.
Phishing simulation results.
AI-generated lessons.
Risk scoring.
Training will no longer be based only on compliance requirements.
It will become a personalized security improvement system.
The Biggest Challenge: Trusting AI-Generated Content
While AI improves speed, organizations must maintain quality control.
Poorly generated training material could create confusion or spread incorrect security advice.
Human oversight will remain essential.
The best security programs will combine AI automation with expert review.
What Undercode Say:
The introduction of KnowBe4’s Custom AI Video Builder represents a significant turning point in cybersecurity awareness training.
For years, security education moved slower than cyber threats.
Attackers could create new phishing campaigns within hours, while organizations needed weeks to prepare employee education.
AI changes this balance.
The biggest advantage of this technology is not simply creating videos faster.
The real value is reducing the distance between threat discovery and employee protection.
Modern cyberattacks are becoming personalized.
Attackers research companies.
They understand employee roles.
They imitate trusted communication patterns.
Security awareness must become equally personalized.
AI-generated training provides the ability to create targeted lessons for specific departments, regions, and attack scenarios.
However, organizations should avoid viewing AI as a complete replacement for cybersecurity professionals.
AI can accelerate creation.
It can improve localization.
It can automate repetitive tasks.
But human expertise remains necessary to determine what employees actually need to learn.
The future of cybersecurity awareness will likely involve AI systems continuously monitoring threat intelligence and automatically generating educational responses.
Imagine a world where a new phishing campaign appears today, and employees receive a customized training video tomorrow morning explaining exactly how to recognize it.
That future is becoming realistic.
KnowBe4’s announcement also highlights an important cybersecurity principle:
The same technology used by attackers can become a powerful defensive weapon.
Generative AI is not inherently dangerous.
Its impact depends on who controls it and how responsibly it is deployed.
Organizations that successfully combine AI automation with human security expertise will gain a major advantage in the coming cyber conflict.
The next generation of cybersecurity training will not be static.
It will be adaptive.
It will be personalized.
It will be powered by artificial intelligence.
✅ Confirmed: KnowBe4 launched Custom AI Video Builder as part of its AI-powered security awareness platform expansion.
The feature is designed to help customers create AI-generated security training videos and integrate them directly into awareness programs.
✅ Confirmed: The platform integrates Synthesia AI video technology.
The partnership enables AI avatars, multilingual video generation, and faster security content production.
✅ Confirmed: AI-powered social engineering threats are increasing globally.
Cybercriminals are increasingly using generative AI for phishing, impersonation, and targeted attacks, making adaptive security training more important.
❌ Not confirmed: AI-generated security training will completely replace human cybersecurity educators.
AI improves speed and efficiency, but expert review and human decision-making remain necessary.
Prediction
(+1) AI-powered security awareness platforms will become a standard component of enterprise cybersecurity strategies as organizations attempt to match the speed and personalization of AI-driven attacks.
Companies that adopt adaptive AI training systems early will likely reduce employee exposure to phishing, deepfake scams, and social engineering campaigns.
The next generation of cybersecurity education will move from yearly compliance training toward continuous, AI-generated security coaching.
(-1) Organizations that depend only on automated AI-generated training without human oversight may create new risks, including inaccurate lessons, poor employee engagement, and false confidence.
The future winners will not be organizations that simply use AI, but those that combine AI speed with cybersecurity expertise.
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